Computer help

[tony]

I have some .MOV files on a memory chip that I want to copy to my newly set up Instagram account, but it will only allow me to copy .JPG files. How do I do get it to do that, or is it one of those things I can't do with Instagram on a PC?

OK, this is not my thing at all, but the only .MOV files I know of are the ones that are Apple-format Quicktime videos.

It looks like Instagram does host videos.

Edit: I looked and Instagram is supposed to take .MOV files - maybe the problem is that you are trying to upload video as photos?

[MinotBison]

OK, this is not my thing at all, but the only .MOV files I know of are the ones that are Apple-format Quicktime videos.

It looks like Instagram does host videos.

Edit: I looked and Instagram is supposed to take .MOV files - maybe the problem is that you are trying to upload video as photos?

When I click on the icon to download a photo or video, it says "drag photo or video here" or select from computer. Doesn't ask about specifically downloading a video or a picture or a particular type of video or picture file.

[GreenfieldBison]

When I click on the icon to download a photo or video, it says "drag photo or video here" or select from computer. Doesn't ask about specifically downloading a video or a picture or a particular type of video or picture file.

Have you thought about using Instagram Tech Support? They might know a lot about… Instagram for example.

https://www.facebook.com/381579045265733


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[MinotBison]

[QUOTE=GreenfieldBison;1558663]Have you thought about using Instagram Tech Support? They might know a lot about… Instagram for example.

https://www.facebook.com/381579045265733


Didn't know about it. Will certainly give it a shot. Thanks.

[MinotBison]

Have you thought about using Instagram Tech Support? They might know a lot about… Instagram for example.

https://www.facebook.com/381579045265733


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Sent them a message a few days back regarding my situation. So far....crickets.

[GreenfieldBison]

Sent them a message a few days back regarding my situation. So far....crickets.

Nice. Well it was worth a shot. Do you see anything on their site about a user group or user help group - something like that?

Also try typing this text into your browser search bar and explore some of the links that are returned:

“instagram photo load problem”


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[MinotBison]

Nice. Well it was worth a shot. Do you see anything on their site about a user group or user help group - something like that?

Also try typing this text into your browser search bar and explore some of the links that are returned:

“instagram photo load problem”


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No user group that I can see, and no results if I type in the phrase you mentioned. I think these are a few more of the downsides of being on a PC as opposed to an Iphone or Ipad. Will keep trying, I guess.

[GreenfieldBison]

No user group that I can see, and no results if I type in the phrase you mentioned. I think these are a few more of the downsides of being on a PC as opposed to an Iphone or Ipad. Will keep trying, I guess.

I got a bunch of results with that phrase. I am using DuckDuckGo as my search engine which may yield different results than others. I will need to retreat to my computer later tonight. When I do I will PM you some of those links.


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