Thanks, seems like should be doable but oh well not that big a deal.
What friggin surprises me every time I call them I state my full name usually at the beginning of call (which they probably appreciate as it allows them to pull up the info right away) which is not overly uncommon names but the spelling of both first and last isn't usually the person's first guess any other time my name is requested, and within 2-3 seconds they know what my seats are. Not sure if they type in the name and it gives them options and considering there are only say 3-4000 accounts maybe there isn't anyone similar? I don't think I've spelled it once to them in the past 3-4 years whenever I've called. I've never had trouble with anyone there and Josh has always been helpful in a couple cases when I needed more in depth.
I to am amazed by their speed of pulling up accounts. The internets wasn't working so smooth this morning so I just called.
not really if they get the first couples letters it may display the list of names and its not hard to select from that list.
but you right, even if standing in front of them they pull it up pretty fast. I think its a drop down list for selection.
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