I made sure my browser was on their list and fully up to date. I went for the games I figured would have the lesser interest (no homecoming or harvest bowl) and I just put in qty 4 and clicked find tickets...i feel like last year I had entered some sort of additional criteria so kept it as simple as possible this time. I also had an account in my name on the desktop and my husband's on the laptop so both sets of 4 were on separate accounts. I don't know if it was just dumb luck or something I did different this year, but like I said I've never had luck in the past so was very surprised when both orders went through.